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fix: merge main branch and renumber migration 027→037

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Resolve 3 merge conflicts and renumber the automation_hooks migration
to follow main's migration chain (036_add_document_translation_fields).

Conflicts resolved:
- app/api/__init__.py: add automation_router alongside main's new routers
- app/utils/settings_service.py: add automation_hooks_enabled alongside compliance_enabled
- tests/conftest.py: add AutomationHook alongside AuditLog/ComplianceTemplate imports

Migration renumbered:
- 027_add_automation_hooks → 037_add_automation_hooks
- down_revision: 026_add_scheduled_jobs → 036_add_document_translation_fields

Co-authored-by: christianlouis <361235+christianlouis@users.noreply.github.com>
This commit is contained in:
copilot-swe-agent[bot]
2026-03-16 22:40:15 +00:00
parent 6a83d51d88
commit 204000aabc
318 changed files with 317516 additions and 2858 deletions
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frontend/templates/help.html
+84 -102
View File
@@ -1,16 +1,16 @@
{% extends "base.html" %}
{% block title %}Help Center – DocuElevate{% endblock %}
{% block title %}{{ _("help.page_title") }} – DocuElevate{% endblock %}
{% block head_extra %}
<!-- SEO meta tags -->
<meta name="description" content="DocuElevate Help Center – learn how to upload, process, and route your documents automatically. Get started with sources, destinations, workflows, and integrations.">
<meta name="description" content="{{ _('help.meta_description') }}">
<meta name="keywords" content="DocuElevate, help, support, document processing, OCR, cloud storage, workflow automation, SaaS">
<meta name="robots" content="index, follow">
<link rel="canonical" href="https://{{ external_hostname }}/help">
<!-- Open Graph -->
<meta property="og:title" content="Help Center – DocuElevate">
<meta property="og:description" content="Everything you need to get started with DocuElevate: upload documents, automate workflows, and connect your favourite cloud storage.">
<meta property="og:title" content="{{ _('help.page_title') }} – DocuElevate">
<meta property="og:description" content="{{ _('help.og_description') }}">
<meta property="og:type" content="website">
<meta property="og:url" content="https://{{ external_hostname }}/help">
@@ -63,18 +63,17 @@
<!-- ═══════════════════════ Hero Section ═══════════════════════ -->
<header class="text-center mb-14">
<h1 class="text-4xl md:text-5xl font-extrabold text-gray-900 mb-4">
<i class="fas fa-life-ring text-blue-500 mr-2" aria-hidden="true"></i>Help Center
<i class="fas fa-life-ring text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.heading") }}
</h1>
<p class="text-lg md:text-xl text-gray-600 max-w-2xl mx-auto leading-relaxed">
Everything you need to get the most out of DocuElevate.
Browse topics below or search for what you need.
{{ _("help.subheading") }}
</p>
</header>
<!-- ═══════════════════════ Quick-start Cards ═══════════════════════ -->
<section aria-labelledby="quickstart-heading" class="mb-16">
<h2 id="quickstart-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-rocket text-blue-500 mr-2" aria-hidden="true"></i>Quick Start
<i class="fas fa-rocket text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.quickstart_heading") }}
</h2>
<div class="grid gap-6 sm:grid-cols-2 lg:grid-cols-3">
@@ -84,11 +83,10 @@
<span class="flex items-center justify-center w-10 h-10 rounded-full bg-blue-100 text-blue-600 mr-3" aria-hidden="true">
<i class="fas fa-cloud-arrow-up"></i>
</span>
<h3 class="text-lg font-semibold text-gray-800">Upload Documents</h3>
<h3 class="text-lg font-semibold text-gray-800">{{ _("help.quickstart_upload") }}</h3>
</div>
<p class="text-gray-600 text-sm leading-relaxed">
Drag &amp; drop files onto the <strong>Upload</strong> page or click <em>Choose File</em>.
DocuElevate converts images and office documents to PDF, runs OCR, and extracts metadata automatically.
{{ _("help.quickstart_upload_desc") }}
</p>
</article>
@@ -98,11 +96,10 @@
<span class="flex items-center justify-center w-10 h-10 rounded-full bg-green-100 text-green-600 mr-3" aria-hidden="true">
<i class="fas fa-plug"></i>
</span>
<h3 class="text-lg font-semibold text-gray-800">Connect Storage</h3>
<h3 class="text-lg font-semibold text-gray-800">{{ _("help.quickstart_storage") }}</h3>
</div>
<p class="text-gray-600 text-sm leading-relaxed">
Head to <strong>Settings → Integrations</strong> and link your cloud accounts.
Processed documents are automatically routed to every destination you configure.
{{ _("help.quickstart_storage_desc_full") }}
</p>
</article>
@@ -112,11 +109,10 @@
<span class="flex items-center justify-center w-10 h-10 rounded-full bg-purple-100 text-purple-600 mr-3" aria-hidden="true">
<i class="fas fa-wand-magic-sparkles"></i>
</span>
<h3 class="text-lg font-semibold text-gray-800">Automate Workflows</h3>
<h3 class="text-lg font-semibold text-gray-800">{{ _("help.quickstart_workflows") }}</h3>
</div>
<p class="text-gray-600 text-sm leading-relaxed">
Create <strong>Pipelines</strong> to define multi-step processing and routing rules.
Combine OCR, AI extraction, format conversion, and delivery in a single flow.
{{ _("help.quickstart_workflows_desc") }}
</p>
</article>
@@ -126,39 +122,35 @@
<!-- ═══════════════════════ Sources ═══════════════════════ -->
<section aria-labelledby="sources-heading" class="mb-16">
<h2 id="sources-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-arrow-right-to-bracket text-blue-500 mr-2" aria-hidden="true"></i>Sources – Getting Documents In
<i class="fas fa-arrow-right-to-bracket text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.sources_heading") }}
</h2>
<div class="grid gap-6 sm:grid-cols-2">
<article class="bg-white shadow rounded-lg p-6">
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-upload mr-2 text-gray-400" aria-hidden="true"></i>Web Upload</h3>
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-upload mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.sources_web_upload") }}</h3>
<p class="text-gray-600 text-sm">
The fastest way to get started. Open the <strong>Upload</strong> page, drop one or more files, and DocuElevate takes care of the rest.
Supported formats include PDF, JPEG, PNG, TIFF, DOCX, XLSX, and more.
{{ _("help.sources_web_upload_desc") }}
</p>
</article>
<article class="bg-white shadow rounded-lg p-6">
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-envelope-open-text mr-2 text-gray-400" aria-hidden="true"></i>Email Ingestion (IMAP)</h3>
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-envelope-open-text mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.sources_email_ingestion") }}</h3>
<p class="text-gray-600 text-sm">
Forward documents to a dedicated mailbox. Under <strong>Email Ingestion</strong>, add one or more IMAP accounts.
DocuElevate polls for new messages and processes attachments automatically.
{{ _("help.sources_email_ingestion_desc") }}
</p>
</article>
<article class="bg-white shadow rounded-lg p-6">
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-code mr-2 text-gray-400" aria-hidden="true"></i>REST API</h3>
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-code mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.sources_rest_api") }}</h3>
<p class="text-gray-600 text-sm">
Integrate programmatically by <code class="bg-gray-100 px-1 rounded text-xs">POST</code>-ing files to <code class="bg-gray-100 px-1 rounded text-xs">/api/upload</code>.
Ideal for scripts, watched folders, scanners, or third-party tools like Zapier and n8n.
{{ _("help.sources_rest_api_desc") }}
</p>
</article>
<article class="bg-white shadow rounded-lg p-6">
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-print mr-2 text-gray-400" aria-hidden="true"></i>Scanner &amp; Mobile</h3>
<h3 class="font-semibold text-gray-800 mb-2"><i class="fas fa-print mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.sources_scanner") }}</h3>
<p class="text-gray-600 text-sm">
Point network scanners (HP, Fujitsu ScanSnap, Brother) at DocuElevate's upload endpoint or
use any mobile scanning app that supports custom HTTP destinations.
{{ _("help.sources_scanner_desc_full") }}
</p>
</article>
@@ -168,79 +160,79 @@
<!-- ═══════════════════════ Destinations ═══════════════════════ -->
<section aria-labelledby="destinations-heading" class="mb-16">
<h2 id="destinations-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-arrow-right-from-bracket text-blue-500 mr-2" aria-hidden="true"></i>Destinations – Where Documents Go
<i class="fas fa-arrow-right-from-bracket text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.destinations_heading") }}
</h2>
<div class="grid gap-4 sm:grid-cols-2 lg:grid-cols-3">
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fab fa-dropbox text-blue-500 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Dropbox</h3>
<p class="text-gray-500 text-xs">OAuth-linked. Files land in your chosen folder.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_dropbox") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_dropbox_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fab fa-google-drive text-green-500 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Google Drive</h3>
<p class="text-gray-500 text-xs">Service account or OAuth. Supports shared drives.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_google_drive") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_google_drive_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fab fa-microsoft text-blue-600 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">OneDrive</h3>
<p class="text-gray-500 text-xs">Microsoft Graph API integration.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_onedrive") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_onedrive_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fab fa-aws text-yellow-600 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Amazon S3</h3>
<p class="text-gray-500 text-xs">Any S3-compatible bucket (AWS, MinIO, Wasabi).</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_s3") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_s3_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fas fa-cloud text-blue-400 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Nextcloud / WebDAV</h3>
<p class="text-gray-500 text-xs">Self-hosted cloud storage via WebDAV.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_nextcloud") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_nextcloud_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fas fa-leaf text-green-600 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Paperless-ngx</h3>
<p class="text-gray-500 text-xs">Push documents straight into Paperless for archival.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_paperless") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_paperless_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fas fa-server text-gray-500 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">SFTP / FTP</h3>
<p class="text-gray-500 text-xs">Secure file transfer to any server.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_sftp") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_sftp_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fas fa-envelope text-red-400 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Email Forwarding</h3>
<p class="text-gray-500 text-xs">Processed files sent as SMTP attachments.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_email") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_email_desc") }}</p>
</div>
</div>
<div class="flex items-start bg-white shadow rounded-lg p-5">
<i class="fas fa-link text-indigo-500 text-xl mr-3 mt-0.5" aria-hidden="true"></i>
<div>
<h3 class="font-semibold text-gray-800 text-sm">Webhook</h3>
<p class="text-gray-500 text-xs">POST metadata to any external endpoint.</p>
<h3 class="font-semibold text-gray-800 text-sm">{{ _("help.destinations_webhook") }}</h3>
<p class="text-gray-500 text-xs">{{ _("help.destinations_webhook_desc") }}</p>
</div>
</div>
@@ -250,32 +242,31 @@
<!-- ═══════════════════════ Workflows / Pipelines ═══════════════════════ -->
<section aria-labelledby="workflows-heading" class="mb-16">
<h2 id="workflows-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-diagram-project text-blue-500 mr-2" aria-hidden="true"></i>Workflows &amp; Pipelines
<i class="fas fa-diagram-project text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.workflows_heading") }}
</h2>
<div class="bg-white shadow rounded-lg p-6">
<div class="grid gap-6 md:grid-cols-2">
<div>
<h3 class="font-semibold text-gray-800 mb-2">What is a Pipeline?</h3>
<h3 class="font-semibold text-gray-800 mb-2">{{ _("help.workflows_what_is") }}</h3>
<p class="text-gray-600 text-sm leading-relaxed mb-4">
A <strong>Pipeline</strong> is a series of processing steps that run automatically whenever a document is ingested.
Each step can transform, enrich, or route the document.
{{ _("help.workflows_definition") }}
</p>
<h3 class="font-semibold text-gray-800 mb-2">Typical Steps</h3>
<h3 class="font-semibold text-gray-800 mb-2">{{ _("help.workflows_typical_steps") }}</h3>
<ol class="list-decimal list-inside text-gray-600 text-sm space-y-1">
<li>Convert to PDF (Gotenberg)</li>
<li>OCR – extract text (Azure, Tesseract, Mistral …)</li>
<li>AI metadata extraction (OpenAI, Claude, Gemini …)</li>
<li>Deliver to one or more destinations</li>
<li>{{ _("help.workflows_step_1_full") }}</li>
<li>{{ _("help.workflows_step_2_full") }}</li>
<li>{{ _("help.workflows_step_3_full") }}</li>
<li>{{ _("help.workflows_step_4") }}</li>
</ol>
</div>
<div>
<h3 class="font-semibold text-gray-800 mb-2">Creating a Pipeline</h3>
<h3 class="font-semibold text-gray-800 mb-2">{{ _("help.workflows_creating") }}</h3>
<ol class="list-decimal list-inside text-gray-600 text-sm space-y-2 leading-relaxed">
<li>Go to <strong>Pipelines</strong> in the main menu.</li>
<li>Click <em>New Pipeline</em> and give it a name.</li>
<li>Add the processing steps you need.</li>
<li>Choose one or more delivery destinations.</li>
<li>Save – new documents will be processed through this pipeline automatically.</li>
<li>{{ _("help.workflows_step_1_create") }}</li>
<li>{{ _("help.workflows_step_2_create") }}</li>
<li>{{ _("help.workflows_step_3_create") }}</li>
<li>{{ _("help.workflows_step_4_create") }}</li>
<li>{{ _("help.workflows_step_5_create") }}</li>
</ol>
</div>
</div>
@@ -285,47 +276,43 @@
<!-- ═══════════════════════ Data Ingestion Tools ═══════════════════════ -->
<section aria-labelledby="ingestion-heading" class="mb-16">
<h2 id="ingestion-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-toolbox text-blue-500 mr-2" aria-hidden="true"></i>Ingesting Data with Standard Tools
<i class="fas fa-toolbox text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.ingestion_heading") }}
</h2>
<div class="bg-white shadow rounded-lg p-6 space-y-6">
<article>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-terminal mr-2 text-gray-400" aria-hidden="true"></i>cURL</h3>
<p class="text-gray-600 text-sm mb-2">Upload a file from any terminal:</p>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-terminal mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.ingestion_curl") }}</h3>
<p class="text-gray-600 text-sm mb-2">{{ _("help.ingestion_curl_desc") }}</p>
<pre class="bg-gray-50 text-sm rounded p-3 overflow-x-auto"><code>curl -X POST https://your-instance/api/upload \
-H "Authorization: Bearer YOUR_TOKEN" \
-F "file=@/path/to/document.pdf"</code></pre>
</article>
<article>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-folder-open mr-2 text-gray-400" aria-hidden="true"></i>Watched Folders</h3>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-folder-open mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.ingestion_watched_folders") }}</h3>
<p class="text-gray-600 text-sm">
Use <strong>inotifywait</strong> (Linux), <strong>fswatch</strong> (macOS), or any file-watcher script to
<code class="bg-gray-100 px-1 rounded text-xs">POST</code> new files as soon as they appear in a local directory.
{{ _("help.ingestion_watched_folders_desc") }}
</p>
</article>
<article>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-print mr-2 text-gray-400" aria-hidden="true"></i>Network Scanners</h3>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-print mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.ingestion_scanners") }}</h3>
<p class="text-gray-600 text-sm">
Configure your HP, Fujitsu ScanSnap, or Brother scanner to use DocuElevate's upload URL as a
<em>Scan-to-Network</em> destination. Scans are processed the moment they arrive.
{{ _("help.ingestion_scanners_desc") }}
</p>
</article>
<article>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-mobile-screen-button mr-2 text-gray-400" aria-hidden="true"></i>Mobile Scanning Apps</h3>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-mobile-screen-button mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.ingestion_mobile") }}</h3>
<p class="text-gray-600 text-sm">
Apps like <strong>Adobe Scan</strong>, <strong>Microsoft Lens</strong>, or <strong>Genius Scan</strong>
can export to a custom HTTP endpoint. Point them at <code class="bg-gray-100 px-1 rounded text-xs">/api/upload</code>.
{{ _("help.ingestion_mobile_desc") }}
</p>
</article>
<article>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-shuffle mr-2 text-gray-400" aria-hidden="true"></i>Zapier / n8n / Make</h3>
<h3 class="font-semibold text-gray-800 mb-1"><i class="fas fa-shuffle mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.ingestion_zapier") }}</h3>
<p class="text-gray-600 text-sm">
Connect DocuElevate to thousands of other apps via integration platforms.
Use the HTTP/Webhook module to <code class="bg-gray-100 px-1 rounded text-xs">POST</code> files to the upload API.
{{ _("help.ingestion_zapier_desc") }}
</p>
</article>
@@ -335,7 +322,7 @@
<!-- ═══════════════════════ FAQ ═══════════════════════ -->
<section aria-labelledby="faq-heading" class="mb-16">
<h2 id="faq-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-circle-question text-blue-500 mr-2" aria-hidden="true"></i>Frequently Asked Questions
<i class="fas fa-circle-question text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.faq_heading") }}
</h2>
<div class="space-y-4" x-data="{ open: null }">
@@ -345,12 +332,11 @@
@click="open = open === 1 ? null : 1"
:aria-expanded="open === 1 ? 'true' : 'false'"
aria-controls="faq-1">
<span>How do I upload documents?</span>
<span>{{ _("help.faq_1_q") }}</span>
<i class="fas fa-chevron-down text-gray-400 transition-transform" :class="{ 'rotate-180': open === 1 }" aria-hidden="true"></i>
</button>
<div id="faq-1" x-show="open === 1" x-collapse class="px-6 pb-4 text-gray-600 text-sm leading-relaxed">
Navigate to the <strong>Upload</strong> page, drag-and-drop your files or click <em>Choose File</em>.
DocuElevate converts images and office documents to PDF, runs OCR, and extracts metadata automatically.
{{ _("help.faq_1_a") }}
</div>
</div>
@@ -360,12 +346,11 @@
@click="open = open === 2 ? null : 2"
:aria-expanded="open === 2 ? 'true' : 'false'"
aria-controls="faq-2">
<span>Which file formats are supported?</span>
<span>{{ _("help.faq_2_q") }}</span>
<i class="fas fa-chevron-down text-gray-400 transition-transform" :class="{ 'rotate-180': open === 2 }" aria-hidden="true"></i>
</button>
<div id="faq-2" x-show="open === 2" x-collapse class="px-6 pb-4 text-gray-600 text-sm leading-relaxed">
PDF, JPEG, PNG, TIFF, BMP, GIF, DOCX, XLSX, PPTX, ODT, ODS, TXT, RTF, and HTML.
Non-PDF files are automatically converted to PDF before processing.
{{ _("help.faq_2_a") }}
</div>
</div>
@@ -375,12 +360,11 @@
@click="open = open === 3 ? null : 3"
:aria-expanded="open === 3 ? 'true' : 'false'"
aria-controls="faq-3">
<span>Can I ingest documents from email?</span>
<span>{{ _("help.faq_3_q") }}</span>
<i class="fas fa-chevron-down text-gray-400 transition-transform" :class="{ 'rotate-180': open === 3 }" aria-hidden="true"></i>
</button>
<div id="faq-3" x-show="open === 3" x-collapse class="px-6 pb-4 text-gray-600 text-sm leading-relaxed">
Yes. Go to <strong>Email Ingestion</strong>, add an IMAP account, and DocuElevate will poll for new
messages and process attachments automatically.
{{ _("help.faq_3_a") }}
</div>
</div>
@@ -390,12 +374,11 @@
@click="open = open === 4 ? null : 4"
:aria-expanded="open === 4 ? 'true' : 'false'"
aria-controls="faq-4">
<span>How do processing pipelines work?</span>
<span>{{ _("help.faq_4_q") }}</span>
<i class="fas fa-chevron-down text-gray-400 transition-transform" :class="{ 'rotate-180': open === 4 }" aria-hidden="true"></i>
</button>
<div id="faq-4" x-show="open === 4" x-collapse class="px-6 pb-4 text-gray-600 text-sm leading-relaxed">
Pipelines let you chain processing steps – OCR, AI extraction, format conversion – and route the
result to one or more destinations. Create and manage them from the <strong>Pipelines</strong> page.
{{ _("help.faq_4_a") }}
</div>
</div>
@@ -405,12 +388,11 @@
@click="open = open === 5 ? null : 5"
:aria-expanded="open === 5 ? 'true' : 'false'"
aria-controls="faq-5">
<span>Is my data secure?</span>
<span>{{ _("help.faq_5_q") }}</span>
<i class="fas fa-chevron-down text-gray-400 transition-transform" :class="{ 'rotate-180': open === 5 }" aria-hidden="true"></i>
</button>
<div id="faq-5" x-show="open === 5" x-collapse class="px-6 pb-4 text-gray-600 text-sm leading-relaxed">
DocuElevate encrypts credentials at rest, communicates over TLS, and never stores your documents
longer than necessary. See the <a href="/privacy" class="text-blue-600 hover:underline">Privacy Notice</a> for full details.
{{ _("help.faq_5_a_pre") }}<a href="/privacy" class="text-blue-600 hover:underline">{{ _("help.privacy_notice") }}</a>{{ _("help.faq_5_a_post") }}
</div>
</div>
@@ -420,7 +402,7 @@
<!-- ═══════════════════════ Contact / Support ═══════════════════════ -->
<section aria-labelledby="support-heading" class="mb-10">
<h2 id="support-heading" class="text-2xl font-bold text-gray-800 mb-6">
<i class="fas fa-headset text-blue-500 mr-2" aria-hidden="true"></i>Contact Support
<i class="fas fa-headset text-blue-500 mr-2" aria-hidden="true"></i>{{ _("help.support_heading") }}
</h2>
<div class="grid gap-6 md:grid-cols-2">
@@ -428,7 +410,7 @@
<!-- Left column: info -->
<div class="bg-white shadow rounded-lg p-6 space-y-4">
<p class="text-gray-600 text-sm leading-relaxed">
Can't find what you're looking for? Our support team is here to help.
{{ _("help.support_description") }}
</p>
{% if support_email %}
@@ -441,7 +423,7 @@
{% if zammad_chat_enabled and zammad_url %}
<div class="flex items-center text-sm text-gray-700">
<i class="fas fa-comments text-blue-500 mr-2" aria-hidden="true"></i>
<span>Live chat available – look for the chat bubble in the bottom-right corner.</span>
<span>{{ _("help.support_live_chat") }}</span>
</div>
{% endif %}
</div>
@@ -450,22 +432,22 @@
{% if zammad_form_enabled and zammad_url %}
<div class="bg-white shadow rounded-lg p-6">
<h3 class="font-semibold text-gray-800 mb-3">
<i class="fas fa-ticket mr-2 text-gray-400" aria-hidden="true"></i>Open a Support Ticket
<i class="fas fa-ticket mr-2 text-gray-400" aria-hidden="true"></i>{{ _("help.support_ticket_heading") }}
</h3>
<p class="text-gray-600 text-sm mb-4">
Describe your issue below and we'll get back to you as soon as possible.
{{ _("help.support_ticket_desc") }}
</p>
<button id="zammad-feedback-form"
type="button"
class="inline-flex items-center bg-blue-600 hover:bg-blue-700 text-white font-semibold py-2 px-5 rounded-lg transition-colors focus:outline-none focus:ring-2 focus:ring-blue-400 min-h-[44px]">
<i class="fas fa-paper-plane mr-2" aria-hidden="true"></i>Submit a Ticket
<i class="fas fa-paper-plane mr-2" aria-hidden="true"></i>{{ _("help.support_ticket_button") }}
</button>
</div>
{% elif not zammad_form_enabled and not support_email and not zammad_chat_enabled %}
<div class="bg-white shadow rounded-lg p-6 flex flex-col items-center justify-center text-center">
<i class="fas fa-info-circle text-blue-400 text-2xl mb-2" aria-hidden="true"></i>
<p class="text-gray-500 text-sm">
Contact your administrator for support information.
{{ _("help.support_admin_message") }}
</p>
</div>
{% endif %}